Whitehorse Services
Location: Southeast Yukon - Km 1425.5 Alaska Highway
Population: 24,150 - Capital of Yukon Territory
First Nations: Ta’an Kwach’an Council & Kwanlin Dun First Nation
Medical Services: Whitehorse General Hospital; Whitehorse Health Centre; Yukon Government Health & Social Services; 10 private Medical Clinics (including two walk-in clinics); several NGOs.
Service Providers:
Yukon Government (YG),
Whitehorse General Hospital (WGH),
First Nation (FN)
Non-governmental Organizations (NGO)
| Service Provider | Sector | Category/ Branch |
Service & Link to more information (if available) | Whitehorse | Toll Free | Extention | Office Hours | Description |
| YG | Women | Abortion | See Abortion Services | |||||
| YG | All | Adoption | Child Placement and Adoption | (867) 667-3002 | 1-800-661-0408 | 3002 | Mon - Fri: 8:30am to 5:00pm |
Services include adoption, foster care, services for children in care, child abuse treatment and child care services. |
| YG | Adult | Alcohol & Drugs | Alcohol and Drug Treatment & Services | (867) 667-5777 | 1-800-661-0408 | 5777 | Mon - Fri: 8:30am to 4:00pm |
Prevention, Counselling, Inpatient Treatment, Outreach & Youth services. |
| NGO | Adult | Alcohol & Drugs | Alcoholics Anonymous | (867) 668-5878 | n/a | n/a | n/a | Call for meeting times and location. |
| NGO | Adult | Alcohol & Drugs | Blood Ties Needle Exchange | (867) 633-2437 | 1-877-333-2437 | n/a | Mon - Fri: 8:30am to 4:30pm; Closed 12:00 to 1:00pm |
Providing Support and Education for Individuals, Families, Agencies and Communities in Relation to HIV/AIDS and HEPATITIS C |
| YG | Adult | Alcohol & Drugs | Detox Centre | (867) 667-8473 | Collect calls accepted |
n/a | 24 hours/day 7 days a week |
Supervized detoxification. |
| NGO | Adult | Alcohol & Drugs | Outreach Van - "No fixed address" | (867) 334-1647 | n/a | n/a | Mon - Sat: 4:00pm to 9:00pm Serves Whitehorse streets |
Provides food, clothing, and nursing, harm reduction material and counseling to street-involved children, youth, and families. The van travels the streets of Whitehorse six nights a week with the aim of reducing the harmful effects of poverty, drug and alcohol use, homelessness and the goal of aiding those affected in transitioning from the streets or substance abuse. |
| NGO | All | Alcohol & Drugs | Fetal Alcohol Syndrome Society of Yukon (FASSY) | (867) 393-4948 | n/a | n/a | Mon - Fri: 9:00am to 4:00pm |
Support and understanding for individuals affected by prenatal alcohol. |
| NGO | All | Alcohol & Drugs | Al-Anon or Alateen | (867) 667-7142 | n/a | n/a | Call for meeting times and locations. |
Help for families of alcoholics by practicing the Twelve Steps, by welcoming and giving comfort to families of alcoholics, and by giving understanding and encouragement to the alcoholic. |
| WGH | Women | Breast Health | Mammography | (867) 393-8740 | n/a | n/a | Mon - Fri: 8:30am to 5:00pm |
Recommends a mammogram every 2 years for women 50 and older. Self referral after 50, doctor referral required under 50. |
| YG | Children | Child Care | Child Care Services Unit | (867) 667-3492 | 1-800-661-0408 | 3492 | Mon - Fri: 8:30am to 5:00pm |
Ensures quality, accessible and comprehensive childcare services for Yukon children and families. Some services include: childcare subsidies; direct operating grants to licensed child facilities. |
| YG | Children | Child Care | Child Care Subsidy Program | (867) 667-3492 | 1-800-661-0408 | 3492 | Mon - Fri: 8:30am to 5:00pm |
The subsidy program assists families who need child care for their children and may not be able to afford the cost of child care. |
| YG | Children | Child Health | Children's Dental Health | (867) 667-8360 | 1-800-661-0408 | 8360 | Mon - Fri: 8:30am to 5:00pm |
See web page link for individual School contacts. |
| YG | Children | Child Health | Early Childhood | (867) 667-3745 | 1-800-661-0408 | 3745 | Mon - Fri: 8:30am to 5:00pm |
Provides a range of supports for children, and their families to ensure they get the best possible start in life, as well as through their early school years, through a variety of programs. |
| YG | Children | Child Health | Family Services | (867) 667-3002 | 1-800-661-0408 | 3002 | Mon - Fri: 8:30am to 5:00pm |
Provides early identification of problems leading to family breakdown and child abuse/neglect and early remedial action to prevent family breakdown and child abuse/neglect. |
| YG | Children | Child Health | Healthy Families | (867) 667-3745 | 1-800-661-0408 | 3745 | Mon - Fri: 8:30am to 5:00pm |
Early intervention program birth to 5 years, for high risk families. |
| YG | Children | Child Health | Placement and Support Services | (867) 667-3002 | 1-800-661-0408 | 3002 | Mon - Fri: 8:30am to 5:00pm |
Foster Care Services, Child Abuse Treatment Services (CATS), Adoption Services, Services to Children in Care and Custody |
| YG | Children | Child Health | Youth Justice | (867) 667-3610 | 1-800-661-0408 | 3610 | Mon - Fri: 8:30am to 5:00pm |
Works to prevent or reduce the incidence of youth crime; promote health and well-being of youth and families; deliver safe, secure and culturally sensitive programs in response to youth crime, and promote healthy re-integration of young persons into the community. |
| YG | All | Community Health | Environmental Health | (867) 667-8391 | 1-800-661-0408 | 8391 | Mon - Fri: 8:30am to 5:00pm |
Provides information, advice, inspections and enforcement services on water quality, sewage and solid waste disposal, food quality, institutional hygiene, specia. Promotes care for the environment in the interest of human health. |
| YG | All | Community Health | Mental Health Services | (867) 667-8346 | 1-800-661-0408 | 8346 | Mon - Fri: 8:30am to 5:00pm |
Community mental health clinic offering assessment, individual and group therapy, supportive counselling and referral services for a wide range of emotional and behavioural problems and mental illnesses. Mental health professionals work to provide assistance in managing depression, anxiety, schizophrenia, and bipolar disorders. |
| YG | All | Community Health | Telehealth Network (YTN) | See Community Health Centres |
n/a | n/a | By appointment only | Telehealth uses videoconferencing technology to provide healthcare services and education to clients and health care professionals in their own community. It is also used for health related administrative purposes which include community consultations, program development and interviews. |
| YG | Senior | Continuing Care | Community Day Program | (867) 667-8961 | 1-800-661-0408 | 8961 | Mon - Fri: 8:30am to 5:00pm |
Provides services and support to adults with cognitive or physical impairments and to their caregivers, making it possible for them to experience an optimum quality of life while continuing to live in the community. |
| YG | Senior | Continuing Care | Copper Ridge Place | (867) 393-7500 | 1-800-661-0408 | 7500 | Mon - Fri: 8:30am to 5:00pm |
Residential Care facility |
| YG | Senior | Continuing Care | Home Care Program | (867) 667-5774 | 1-800-661-0408 | 5774 | Mon - Fri: 8:30am to 5:00pm |
Provides health services to individuals who cannot easily access health care in the community, or who need assistance in performing daily activities. |
| YG | Senior | Continuing Care | Macaulay Lodge | (867) 667-5955 | 1-800-661-0408 | Mon - Fri: 8:30am to 5:00pm |
Residential Care facility | |
| YG | Senior | Continuing Care | Respite Care Services | (867) 667-8961 | 1-800-661-0408 | 8961 | Mon - Fri: 8:30am to 5:00pm |
Respite Care Services are available to provide short-term relief to caregivers looking after a relative or friend at home in the community. |
| YG | All | Counselling and Support | Many Rivers Counselling | (867) 667-2970 | Collect calls accepted |
n/a | Mon - Fri: 9:00am to 5:00pm |
Provides counselling services to all Yukon communities |
| NGO | All | Counselling and Support | Second Opinion Society (SOS) | (867) 667-2037 | n/a | n/a | Call | |
| NGO | Women | Counselling and Support | Victoria Faulker Women’s Center | (867) 667-2693 | Collect calls accepted |
n/a |
Mon - Wed and Fri: |
Information, counselling, referrals, programs and education on all women's issues. |
| NGO | Youth | Counselling and Support | Bringing Youth Towards Equality (BYTE) | (867) 667-7975 | n/a | n/a | Mon - Fri: 9:00am to 4:30pm |
B.Y.T.E.’s services are directed at youth between ages 12 - 29. B.Y.T.E. seeks to bring about positive change by promoting social consciousness towards: youth culture, human rights, the environment, racism, violence, substance abuse, homelessness, spirituality, sexuality and politics. |
| Adult | Dental | See Dental & Denture Clinics | ||||||
| YG | Children | Dental | Children's Dental Health | (867) 667-8360 | 1-800-661-0408 | 8360 | Mon - Fri: 8:30am to 5:00pm |
See web page link for individual School contacts. |
| YG | All | Diabetes | Diabetes Centre | (867) 393-8711 | n/a | n/a | Mon - Fri: 8:30am to 5:00pm |
Diabetes education and support for all adults diagnosed with diabetes. Requires referral from family doctor or community health centre. Services provided to communities via TeleHealth. |
| NGO | All | Disability | Autism Yukon | (867) 667-6406 | n/a | n/a | Call | Support for families and individuals with Autism Spectrum Disorder. Resource Library. |
| NGO | All | Disability | Learning Disabilities Association of Yukon | (867) 668-5167 | n/a | n/a | Provides Services and programs for all Yukoners with learning disabilities. | |
| YG | All | Disability | Services to Persons with Disabilities | (867) 393-7169 | 1-800-661-0408 | 4169 | Mon - Fri: 8:30am to 5:00pm |
Day Programs, Disability Supports, and Respite Care for families. |
| YG | All | Disability | Supported Independent Living | (867) 667-5670 | 1-800-661-0408 | 5670 | Mon - Fri: 8:30am to 5:00pm |
Provides support to individuals to enable them to live independently in the community. |
| NGO | All | Disability | Yukon Council On Disability | (867) 668-6703 | n/a | n/a | Mon - Fri: 8:30am to 5:00pm |
Dedicated to providing quality services to promote social and economic independence for persons with disabilities. |
| YG | Children | Disability | Child Development Centre | (867) 456-8182 | 1-866-835-8386 | n/a | Mon - Thu: 8:00am to 4:30pm Friday: 8:00am to 4:00pm Closed from mid-June to mid-August |
Provides early supports and services to children from birth to school age, particularly those whose needs are special. Assessment of a child’s development; integrated therapeutic preschool program; home-based programs; regular visits to rural Yukon communities; education and support groups for parents and caregivers; and resource materials for parents and community members. |
| Other | All | Doctor | Doctor Clinics (Private) | |||||
| YG | All | Doctor | Doctors/Clinics taking new patients - information line | (867) 393-6980 | 1-800-661-0408 | 6980 | Automated phone message. |
HSS updated list of doctors accepting new patients. |
| WGH | All | Doctor | Obstetrician and Gynecologist Office | (867) 393-8915 | n/a | n/a | By referral only. | You must be referred by a licensed physician. This would include your family doctor or a physician working from a walk-in clinic. |
| WGH | All | Doctor | Specialist Clinic | (867) 393-8748 | n/a | n/a | Mon - Fri: 8:30am to 5:00pm |
You must be referred by a licensed physician. This would include your family doctor or a physician working from a walk-in clinic. |
| WGH | All | Doctor | Whitehorse Surgeons Office | (867) 393-8908 | n/a | n/a | Mon - Fri: 8:30am to 5:00pm |
You must be referred by a licensed physician. This would include your family doctor or a physician working from a walk-in clinic. |
| NGO | All | Gay and Lesbian | Gay and Lesbian Alliance Yukon (GALA) | (867) 333-5800 | n/a | n/a | n/a | Support and Resources for Gays and Lesbians, both adults and youth. |
| NGO | Youth | Gay and Lesbian | Kids Help Phone | n/a | 1-800-668-6868 | n/a | 24 hours/ 7 days a week |
Couselling and information on all Kids related topics. |
| YG | All | Health Promotion | RPAY Healthy Living | (867) 668-3012 | n/a | n/a | Mon - Fri: 9:00am to 4:00pm |
4 week program for healthier, active living. Includes nutritional info, walking program, and support. |
| NGO | Adult | HIV, Aids or Hepatitis C | Blood Ties Four Directions Centre | (867) 633-2437 | 1-877-333-2437 | n/a | Mon - Fri: 8:30am to 4:30pm |
Mainly counsel people infected with, or affected by, HIV/Aids or Hepatitis C. |
| YG | Adult | HIV, Aids or Hepatitis C | Communicable Disease Control | (867) 667-8369 | 1-800-661-0408 | 8369 | By appointment only: Mon - Fri: 8:30am to 12:00pm Drop In: 12:30pm to 4:00pm |
Confidential testing for all infectious & sexually transmitted diseases including Hep C, HIV, STIs, TB. Testing, Treatment & Support. |
| NGO | All | Hospice | Hospice Yukon | (867) 667-7429 | n/a | n/a | Mon - Fri: 11:30am to 3:00pm |
Provides support for individuals and their loved ones facing advanced illness, death and bereavement. Address the diverse physical, mental, emotional, social, and spiritual needs of all those who come to us for support. |
| YG | All | Immunization | Flu Shot | (867) 667-8864 | 1-800-661-0408 | 8864 | Mon - Fri: 8:30am to 5:00pm |
Between October and December, Yukon residents are being encouraged to get their flu shot. Flu shots are free for all Yukon residents. Call for clinic times and dates. |
| YG | Seniors | Income Support | Yukon Seniors Income Supplement | (867) 667-5674 | 1-800-661-0408 | 5674 | Mon - Fri: 8:30am to 5:00pm |
The Yukon government provides an income supplement of up to $100 monthly to low income seniors 65 years and over who are also receiving the federal old age security (OAS) and guaranteed income supplement (GIS). |
| YG | All | Insured Health & Hearing | Chronic Disease Program | (867) 667-5092 | 1-800-661-0408 | 5092 | Mon - Fri: 8:30am to 5:00pm |
The Chronic Disease and Disability Benefits Program provides benefits for Yukon residents who have a chronic disease or a serious functional disability. |
| YG | All | Insured Health & Hearing | Coverage Outside Yukon | (867) 667-5209 | 1-800-661-0408 | 5209 | Mon - Fri: 8:30am to 5:00pm |
If you maintain your Yukon residency and your registration with the Yukon Health Care Insurance Plan, you have basic coverage for medically necessary hospital and physician services. However, there are limitations to the coverage which you should know about before you begin your journey. |
| YG | All | Insured Health & Hearing | Hearing Services | (867) 667-5913 | 1-800-661-0408 | 5913 | Mon - Fri: 8:30am to 5:00pm |
Provides a complete range of audiology and hearing aid services to Yukon residents of all ages. |
| YG | All | Insured Health & Hearing | Medical Travel | (867) 667-5203 | 1-800-661-0408 | 5203 | Mon - Fri: 8:30am to 5:00pm |
Travel for medical treatment program is available to help eligible persons with the cost of medically necessary transportation. Medical emergency and non-emergency services, which are not available in the home community but are necessary for the well being of the patient. |
| YG | All | Insured Health & Hearing | Yukon Supplementary Allowance | (867) 667-5674 | 1-800-661-0408 | 5674 | Mon - Fri: 8:30am to 5:00pm |
If you are a Yukon resident and are receiving or are eligible to receive Social Assistance, you may also be eligible to receive the Territorial Supplementary Allowance, (TSA). |
| YG | All | Insured Health & Hearing | Yukon Health Card | (867) 667-5209 | 1-800-661-0408 | 5209 | Mon - Fri: 8:30am to 5:00pm |
Provides coverage for medically required hospital and medical services, and certain dental-surgical procedures. The cost of providing these services to Yukoners is met through the general revenues of the territory. You pay no premiums. |
| YG | Children | Insured Health & Hearing | Children's Drug and Optical Program | (867) 667-8494 | 1-800-661-0408 | 8494 | Mon - Fri: 8:30am to 5:00pm |
Designed to assist low income families with the cost of prescription drugs and eye care for children under the age of 19. |
| YG | Senior | Insured Health & Hearing | Pharmacare | (867) 667-5403 | 1-800-661-0408 | 5403 | Mon - Fri: 8:30am to 5:00pm |
To be eligible for benefits you must be registered with the Yukon Health Care Insurance Plan (YHCIP). You must be a Yukon resident at least 65 years of age or aged 60 and married to a living Yukon resident who is at least 65 years of age. |
| YG | All | Legal | Public Guardian and Trustee | (867) 667-5366 | 1-800-661-0408 | 5366 | Mon - Fri: 8:30am to 5:00pm |
Operates under Yukon law to protect the legal rights and financial interests of children, to act as guardian of last resort for adults who require financial and personal decision making, and to administer the estates of deceased and missing persons where there is no one else to do so. |
| NGO | All | Mental Health | Many Rivers Counselling | (867) 667-2970 | Collect calls accepted |
n/a | Mon - Fri: 9:00am to 5:00pm |
Provides mental health counselling services to all Yukon communities. |
| YG | All | Mental Health | Mental Health Services | (867) 667-8346 | 1-800-661-0408 | 8346 | Mon - Fri: 8:30am to 5:00pm |
Community mental health clinic offering assessment, individual and group therapy, supportive counselling and referral services for a wide range of emotional and behavioural problems and mental illnesses. Mental health professionals work to provide assistance in managing depression, anxiety, schizophrenia, and bipolar disorders. |
| YG | All | Nutrition | WGH Nutritionist - Community Dietitian | (867) 456-6160 | 1-800-661-0408 | 6160 | Mon - Fri: 8:30am to 5:00pm |
Doctor referral required. |
| YG | All | Organ Donation | Yukon Organ Donation Program | (867) 667-5209 | 1-800-661-0408 | 5209 | Mon - Fri: 8:30am to 5:00pm |
Information on how to become an organ donor. |
| Other | All | Pharmacy | Commercial Pharmacies | |||||
| WGH | All | Poison | Poison Control | (867) 393-8700 | n/a | n/a | ||
| Women | Pregnancy | See Pregnancy | ||||||
| YG | All | Sexual Assault, Family Violence | See Sexual Assault & Family Violence | |||||
| NGO | Adult | Sexually Transmitted Infection Testing | Blood Ties Four Directions Centre | (867) 633-2437 | 1-877-333-2437 | n/a | Mon - Fri: 8:30am to 4:30pm |
STI testing available 1:00pm to 3:00pm Wednesdays only, on a walk-in basis |
| YG | Adult | Sexually Transmitted Infection Testing | Communicable Disease Control | (867) 667-8323 | 1-800-661-0408 | 8323 | By appointment only: Mon - Fri: 8:30am to 12:00pm Drop In: 12:30pm to 4:00pm |
Confidential testing for all infectious & sexually transmitted diseases including Hep C, HIV, STIs, TB. Testing, Treatment & Support. |
| YG | Adult | Sexually Transmitted Infection Testing | Community Health Centres provide STI testing in all communities | |||||
| YG | Adult | Tobacco | Smoker's Line | (867) 667-8393 | 1-800-661-0408 | 8393 | Mon - Fri: 8:30am to 5:00pm |
Free Smoking Cessation Kit and some programming is available. |
| NGO | All | Tobacco | Canadian Cancer Society | (867) 668-6440 | 1-888-939-3333 | n/a | Mon - Thur: 11:00am to 2:00pm |
Support and resources for quitting smoking. |
| YG | All | Vaccinations | Travel Clinics (Vaccinations) - Whitehorse Health Centre | (867) 667-8864 | 1-800-661-0408 | 8864 | Mon - Fri: 8:30am to 5:00pm |
Free consultation with an experienced Community Health Nurse who reviews your health history and previous vaccinations. |